Privacy policy
Privacy Policy regarding the processing of personal data
We consider ensuring the right to the protection of personal data a fundamental commitment; therefore, we will dedicate all necessary resources and efforts to process your data in full compliance with Regulation (EU) 2016/679 (the “General Data Protection Regulation” or “GDPR”), as well as any other legislation applicable in Romania. Since transparency is one of the essential principles of this legal framework, we have prepared this document to inform you about how we collect, use, transfer, and protect your personal data when you interact with us in connection with our services through our website.
We reserve the right to update and modify this Privacy Policy periodically, to reflect any changes in the way we process your data or in legal requirements. In the event of such changes, we will publish the revised version of the Privacy Policy on the website; therefore, please check its contents periodically.
Who we are and how you can contact us
If you have questions regarding data protection, wish to exercise your rights, or make claims regarding your personal data, please contact us:
MYSTIC SCENTS SRL
Tax ID (CUI): 47594295
Trade Registry No.: J2023002307407
Tel: +40 774 535 703
Email: contact@dosarelul.ro
What categories of personal data we process
We collect your personal data directly from you, so you control the information you provide.
Via the contact form: name, email, phone
Via the order form: name, address, phone, email
We do not collect or otherwise process sensitive data included by the GDPR in the special categories of personal data. We also do not intend to collect or process data of minors under 16 years of age.
How we use your data
We use your data only in accordance with the applicable legal provisions and this Privacy Policy, in order to provide the services you request. Any processing beyond this scope is carried out only with your consent, or we will use the data only in pseudonymized or anonymized form. If our company wishes to process your personal data for purposes other than those mentioned above, you will be informed and your explicit consent for the new purpose will be requested. No personal data will be processed for other purposes without obtaining your consent beforehand.
Your rights
The GDPR grants you several rights regarding your personal data. You may request access to your data, the correction of any errors in our records, and/or object to the processing of your personal data. You may also lodge a complaint with the competent supervisory authority or bring an action in court. In addition, you have the right to the erasure of your data, the restriction of processing, and data portability.
To exercise your rights, please contact us using the contact details above.
You have the right to lodge a complaint with the supervisory authority regarding the processing of your personal data. In Romania, the authority’s contact details are:
National Supervisory Authority for Personal Data Processing (ANSPDCP)
B-dul G-ral. Gheorghe Magheru no. 28–30, Sector 1, postal code 010336, Bucharest, Romania
Phone: +40 318 059 211 or +40 318 059 212
Email: anspdcp@dataprotection.ro
Without affecting your right to contact the supervisory authority at any time, please contact us first, and we will make every effort to resolve any issue amicably.
Cookie Policy
A cookie is a small text file consisting of letters and numbers, stored on the user’s computer, mobile device, or other equipment used to access our site.
These files primarily allow the user’s device to be recognized and content to be presented in a relevant way, adapted to the user’s preferences.
Cookies ensure a pleasant browsing experience and support our efforts to offer services tailored to users.
Cookies themselves do not require personal information in order to be used and, in many cases, do not personally identify internet users.
They are also used to prepare aggregated anonymous statistics that help us understand how users interact with our webpages, allowing us to improve their structure and content, without permitting the personal identification of the user.
A visit to this site may place the following types of cookies:
- cookies strictly necessary for the operation of the site
- Google Analytics, Google Ads (AdWords), Google Tag Manager
- advertising cookies — Google AdSense
Strictly necessary cookies and/or similar technologies are essential for the proper functioning of the site and are set on your device when you access the site or following actions performed on the site, as applicable.
If you do not wish these to be installed on your device, you can set your browser to block cookies.
Update status: October 2025